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Initial referral

Refer a participant

We welcome referrals from participants, families, carers, support coordinators, plan managers, hospitals, allied health professionals, GPs and community organisations.

What happens next

A clear and respectful referral process

1
We review the referral

We consider the requested support, location, needs and current capacity.

2
We contact the participant or representative

We learn more about goals, preferences and service expectations.

3
We discuss suitability and availability

We explain what Icuwell can offer and any further information required.

4
We plan the service

If suitable, arrangements are documented before support begins.

Please do not include medical records, identity documents, banking information or unnecessary sensitive information in this initial form.

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