What participants and families should know about specialised support arrangements.
Participant-specific planning
High-intensity support should be based on current participant-specific plans and clearly documented responsibilities.
Appropriate worker preparation
Workers need suitable training and competency for the support they are expected to provide.
Clear escalation pathways
Everyone involved should understand what to do if the participant’s condition changes or an incident occurs.
Ongoing review
Plans, training and support arrangements may need review when needs or clinical guidance change.
Collaboration
With consent, effective support often involves communication between the participant, family, provider and relevant health professionals.
This guide is general information and does not replace individual professional, clinical, legal or financial advice.